Shipping: We ship to the United States and Canada only. We do not ship to PO boxes.
Turnaround: We strive to ship all orders within 48 hours Monday - Friday, 8am - 3pm (except for holidays).
Carriers: We use FedEx for all of our shipping.
Order Tracking: A tracking number will be emailed with shipping confirmation.
Shipping Rates: The rate charged for the shipping of your order is based on the weight and size of your products, as well as your location. Before the final checkout page, you will be shown what the cost of shipping will be and you will have the chance to not place your order if you decide not to.
Returns, Refunds and Exchanges Policy
How to Return An Item: Your item must be in its original unused condition to be returned unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
1) Please email email@example.com to request a refund and we will assign you a tracking number.
2) Mail your returned item to:
Returns Department Tracking #
2023 West Gage Ave.
Los Angeles, CA 90047
3) Include in your package a signed letter stating the reason for your return and the original receipt.
Restocking Fee: All items are subject to a 10% restocking fee. This will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Exchanges: If your item is in like new condition, you may exchange it for a different one. You will not be subject to a restocking fee in this case, but you will still have to pay return shipping.
Accepted Methods of Payment:
- Credit Card (Visa, Master Card, American Express, Discover)
Credit Card Charges: Your credit card will be charged when you place your order. If we are unable to fulfill your order for any reason, your credit card will be refunded.